Useless
Worked fine ordering tickets months ago and now, 2 days before the concert, its useless because every time I try to open the app, it says my phone is jailbroken. (Its not.) The whole reason for downloading the app was to not have to print off tickets. Even deleted the app and re-downloaded, still not working. Glad I checked it before driving out of state to a concert I wouldnt have been able to go to.
Update: 4 emails in and customer service still does not even understand the problem. They keep trying to teach me how to print tickets. App and customer service are BOTH useless. Deleting.
Update 2: I never deleted the app hoping that the issue would somehow be fixed in the next update. It is finally fixed, so I bumped it up to 2 stars. Still the worst customer service I have ever encountered.
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Ticketmaster-Buy, Sell Tickets